Shipping & payment.
Orders are fulfilled from warehouses close to the customer.
Where we ship from
Our stock is held in fulfillment warehouses in Slovakia, Bulgaria, Italy, Spain, Portugal, Mexico and Dubai (UAE). The hubs in Slovakia and Bulgaria serve all the countries we sell to; the other warehouses serve nearby markets. Orders are picked, packed and handed to a carrier from there. The sender shown on the parcel is Maranello Capital Group LLC.
Delivery times
Orders are normally dispatched within a few business days after confirmation. The estimated delivery time for your country is shown when you order and in your confirmation. Delays can occur during public holidays or because of carrier conditions.
Shipping costs
Shipping costs, if any, are shown before you confirm the order. There are no hidden fees.
Payment
Depending on your country, you can pay on delivery to the courier or by bank transfer. The total you pay is the price shown at the time of ordering.
Tracking and delivery problems
You receive tracking information when your parcel ships. If a parcel arrives damaged, is missing or does not arrive, write to support@maranelloshop.com with your order number and we will look into it.